Refund Policy

Client satisfaction lies at the core of our services and we ensure that in

every possible way. At www.marketlikepro.com (hereinafter referred to as ‘the website’ ‘we’ ‘us’ ‘the company’), even our cancellation and refund policy of digital marketing services are very transparent and different for each service we offer.

CANCELLATION POLICY

Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be

entertained if the orders have been communicated to the vendors/merchants/execution team and they have initiated the process of

shipping/working on them.

There is no cancellation of orders placed under the Same Day Delivery

category.

No cancellations are entertained for those products/services that the (Market Like Pro Pvt. Ltd.) marketing team has obtained on special occasions/events/offers like Month end offers, discount promotions, Diwali, Halloweens, Christmas, New year etc. These are limited occasion/events offers/scheme and therefore cancellations are not possible.

Money once paid will not be returned back in any case even if the cancellation is placed within 12 hours. The money can be adjusted against a future order within 90 days.

Any deficiency in service because of any third party like hosting, server,

images, content writing etc, the Website will not be responsible at all. Any efforts the Website has to put while coordinating/liaisoning with them has to be paid as per the standard rate of the company.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

TERMS OF THE CANCELLATION POLICY

You can send your cancellation requests via email, fax or mail to our Account Manager or the Billing department. The cancellation request will not be considered valid until it is confirmed by the respective department.

All your cancellation requests will be valid, if confirmed within 12 hours of your order placement and before the process of your project execution.

The confirmation email by the Account Manager or Billing department of the Website will act as a proof of the cancellation of service.

REFUND POLICY

The Refund policy of the Website has been developed as a part of our commitment towards providing you the best services while maintaining a good relationship with our partners and clients.

When you buy our products/services, due to the nature of business, the Website do not offer any money back policy. If you are, for any reason, not entirely happy with your purchase, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

TERMS OF THE REFUND POLICY

The Website does not make any promises/guarantees on the basis of traffic or rankings, so we will not be responsible for any refund claims thereof.

Due to the nature of services we offer, the Website does not guarantee any refunds on cancellation.

For the monthly payments, we consider the next month's payment released only after reviewing the current month's report and performance.

NO REFUND ON PAID MONEY

The company is not liable to make any refunds on paid amount.

For any other miscellaneous charges, we are not responsible for  refunding, especially of what causes loss to the company. There is no refund or money back guarantee for the services that have already been delivered.

Clients cannot claim the same for any of the transaction charges.

Link building is an important part of SEO, and you need to provide us the required information for that. The company would not be held  responsible for any error or failed result due to the incorrect URL. Clients cannot claim refund.

If search engine optimization services are hampered by activities of third party on your website content, the Website team will not take any responsibility for that.

MODIFICATIONS

The Website holds the right to update or revise the provisions included in the refund or cancellation policy without any prior notice. In case you have any queries regarding our Refund or Cancellation policy, you can contact our customer support team via email support@marketlikepro.com.

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